Scripting
If you know what you want to say but are not sure how to say it we can help. We have a team of copy-writers who can write in any style, from corporate buzzwords, through hard-hitting radio ads, to children's stories and, of course in plain, clear English. Their credits include some of the largest corporations and media companies in Europe and they are experts in writing for the telephone media
To help get the process started there are some tips below on the sort of information we'll need to create a script for your approval.
Describe your business - in three words how would you best describe your business and service? E.g. efficient, modern, caring, innovative, traditional...
Age range - how old is your target market? What type of voices/music/ style and information do you think would appeal to this age range?
Company marketing - what makes your company stand out? Innovative products, specialist services, organised events, trips, emphasis on customer care and service?
Company history - how long have you been in the area? Do you have an established history? How long has the company been running?
Associated companies - do you have any associated companies you would like to mention?
New products - would you like to make your customers aware of new products
Special offers - do you have special offers that you would like customers to know about? I.e. two for one, free car cleaner pack with every winter check, save 20% in December, free haircut if you recommend a friend?
Website - do you have a web site? Can customers order, check delivery schedules, e-mail you on line and do they get special discounts for doing so? Id there information there that could answer there query as an alternative to holding?
Opening hours - do people often ask for your opening hours?
Awards - has your company won any awards or gained accreditation?
If you need help with your scripting please contact us and we'll make sure your callers get the message.
