InfoCall Plus
On Hold solutions that deliver results
InfoCall Plus offers companies wanting to control their brand expression and customer communications the ultimate tool for extending this to all your telephone contact points.
Key features of InfoCall Plus include
- News updates 6 days a week 52 weeks per year
- 6 professionally produced branded messages per year
- Choice of 5 male and female professional voice artists
- Basic script writing support
- InfoCall audio unit rental
- Replacement guarantee
- Hosting on InfoCall Content Server
- Remote monitoring of service
- Remote playlist loading and scheduling to customer specification
- License to broadcast removing the need for PPL/PRS license
- Optional branded campaign packs
- Optional voice persona consultancy
- Optional voice audit
InfoCall Lite
InfoCall lite provides daily news content mixed with generic courtesy greetings. This will appeal to businesses who know they need to provide something more than just music for their holding customers but are not sure what.
Click here for more information
InfoCall IQ
InfoCall IQ provides the solution for handling callers in a manner that is appropriate to their call while maintaining the freshness and immediacy of daily news updates. Used as part of the Customer Intelligence package the service is an integral part of the overall BT contact centre proposition.
Click here for more information
